Concerning the importance of promptness at the switchboard. Chilcote comments on Pantazoglou's arrival and departure time and notes a recent time when there was no answer at the board in the morning.
(Mark H. McCormack Papers)

Chilcote was surprised that Pantazoglou asked Jean Soltis to do the board without asking Chilcote or Vicki, and she reminds her that no employees should have access to their time sheets, and that she does not need to re-write time sheets each day.
(Mark H. McCormack Papers)

Requesting a draft of the phone directory with all changes and additions. Chilcote will bring it to Jean.
(Mark H. McCormack Papers)

Concerning recent correspondence with Pantazoglou regarding promptness. Chilcote comments on the communication noting that a return memorandum was not necessary or expected. She encourages Pantazoglou to be able to take criticisms more gracefully and to not be "overly-sensitive". Chilcote is satisfied with Pantazoglou's performance but will continue to offer criticisms as they come up.
(Mark H. McCormack Papers)

Chilcote asks Ellie Pantazoglou to have the telephone people remove her extension from Hughes Norton's light box as it is unnecessary.
(Mark H. McCormack Papers)

The new phone number for Giora Breil/ Proesa.
(Mark H. McCormack Papers)

Chilcote instructs Ellie Pantazoglou on switchboard operation and connecting callers to their requested parties.
(Mark H. McCormack Papers)

Chilcote asks that Pantazoglou draw up a new switchboard relief schedule which will utilize the staff who have recently been trained on the switchboard.
(Mark H. McCormack Papers)

Under the subject of overtime, Hatala writes that McCormack is in.
(Mark H. McCormack Papers)

Chilcote writes regarding the correct methods to taking and delivering telephone messages.
(Mark H. McCormack Papers)